Publication detail

Continuous Monitoring of Warranty Costs

VINTR, Z. VINTR, M.

English title

Continuous Monitoring of Warranty Costs

Type

Peer-reviewed article not indexed in WoS or Scopus

Language

en

Original abstract

The article presents a stochastic model based on knowledge of basic reliability and maintainability measures, which enables predicting time development of number of product failures during the warranty period and requirements for working capacities and financial resources to provide repair of products during the warranty period. It is assumed that values of reliability and maintainability measures will be determined based on the tests of product, experience with similar products, use of the database of information on reliability, experts' estimates, etc. Based on this assumption, it can be expected that actual development of number of failures during the warranty period and of other studied values, in a certain way, will always differ from the predicted development with the use of proposed model. Therefore, the article also includes a proposed system of continuous monitoring of sales returns development and its comparison with predicted development.

Keywords in English

Reliability, Monitoring, Warranty, Warranty Costs

Released

2006-09-01

ISSN

1685-6368

Journal

International Journal of Materials and Structural Reliability

Volume

4

Number

2

Pages from–to

199–206

Pages count

8

BIBTEX


@article{BUT43537,
  author="Zdeněk {Vintr} and Michal {Vintr}",
  title="Continuous Monitoring of Warranty Costs",
  journal="International Journal of Materials and Structural Reliability",
  year="2006",
  volume="4",
  number="2",
  pages="199--206",
  issn="1685-6368"
}